About Us
A team that works closely together
ABOUT US
At American Med Robotics, we provide next-generation solutions that go beyond just robots. Our offerings are tailored to meet the unique needs of your hospital, including software solutions, area mapping, and advanced AI technology. We pride ourselves on delivering excellent customer service, expert technicians, and personalized care. When you choose us, you're selecting our dedicated team, our expertise, and our cutting-edge technology—all within a system designed specifically for you by a trusted partner committed to your success.
Meet the team
John Smith
VP Operations
Grace Clemente
Sr Director Human Resources
Kim Yo Jong
Chief Technology Officer
Selena Hernandez
VP of Sales
Aaron Smith
Board Member
Samer Mustafic
Chief Engineer
Testimonials
Our differentiators
We do more than supply robots, we build an an automation eco-system to allow complex logistical movement, employee satisfaction, effective transitions
Smooth Transition for
Our delivery robots are designed to seamlessly integrate into your existing operations with minimal disruption. We understand that operational continuity is crucial, which is why our robots are equipped with advanced technology that allows for rapid deployment without the need for extensive system overhauls. Whether you’re scaling up your delivery fleet or introducing automation for the first time, our robots ensure a smooth transition, enabling you to maintain productivity and efficiency during the integration process.
- Plug-and-Play Setu
- Minimal Operational Downtime
- Flexible Integration
- Scalable Solutions
- Adaptive Technology
led by Labor rules
At our company, we prioritize the safety and well-being of both your workforce and the environment in which our delivery robots operate. Our robots are designed and deployed with strict adherence to labor regulations, LiDAR sensors, Motion Cameras, Route mapping, LED safety standards, and compliance requirements. This ensures that your operations are not only efficient but also secure, promoting a healthy working environment that meets all legal and safety guidelines. Our commitment to compliance reduces the risk of accidents and ensures your operations are aligned with the latest industry standards.
- Strict Adherence to FSLA
- Sensors for Safety Standards
- Comprehensive Compliance
- Secure Operations
- Proactive Safety controls
24x7
We understand that the smooth operation of your delivery robots is crucial to your business, which is why we offer round-the-clock customer support. Our dedicated team of highly proficient employees is available 24x7 to ensure that any issues or queries are addressed promptly and efficiently. With extensive training and deep industry knowledge, our support staff is equipped to handle any challenges that arise, providing you with peace of mind and ensuring that your operations continue without interruption.
- 24x7 Availability
- Highly Trained Experts
- Rapid Response Times
- Proactive Problem-Solving
- Personalized Support:
Metric and data driven
Our commitment to efficiency is backed by rigorous metric and data-driven Service Level Agreements (SLAs). By leveraging detailed analytics and real-time data, we ensure that our delivery robots perform optimally, meeting or exceeding the predefined service standards. Our SLAs are designed to hold us accountable to measurable outcomes, ensuring that your operations remain streamlined and productive. With a focus on continuous monitoring and improvement, we guarantee that our solutions align with your operational goals, driving efficiency and delivering consistent results.
- Data-Driven Decision Making
- Real-Time Monitoring
- Accountability and Transparency
- Proven Efficiency
Self service
We prioritize a seamless and user-friendly onboarding experience with our self-service onboarding concierge. This feature is designed to empower users to learn and adapt to our delivery robot solutions with ease. By offering step-by-step guidance, comprehensive tutorials, and instant access to resources, we ensure that your team can quickly become proficient in using our technology. Our onboarding concierge is accessible 24/7, allowing users to learn at their own pace, minimizing downtime, and accelerating the integration of our robots into your operations.
- User-Friendly Interface
- Comprehensive Resources multi language
- Interactive Tutorials AI, Video led
- Tailored for different roles
Continuous improvement
Our commitment to continuous improvement ensures that our delivery robot solutions are always at the forefront of innovation and quality. We understand that different sectors—whether it be supply chain, inventory management, lab testing, pharmacy, or food delivery—have unique requirements. By constantly refining our technology and processes, we deliver the highest standards of performance tailored to each industry’s needs. Our focus on quality ensures that our robots provide reliable, efficient, and safe operations across all applications.
- Sector-Specific Solutions
- Ongoing Innovation
- Rigorous Quality Assurance
- Adaptive Technologies
- Customer Feedback Loop